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meeting of 17 April 2010 March 2010-quality matrix

At our last meeting we have once again given the quality matrix. This time we have a current case in which two members are arguing families for over 16 years by the leadership of a large sports and leisure complex, prepared as a role-playing. The Auftagsklärung with the quality matrix was found to be in practice more difficult than expected. Insbesodere the formulation of the common goal was difficult, so we had to clarify again what we Vesteh below the target. The destination set is the one in the clarification of issues and the other from behind the overall target. Then the mediator asked the scores for each of the parties Points, respectively. We were surprised to see how well it works, this form of contract clarification in the role play. The protagonists experienced the scale issues are not - as many of us feared - as annoying and methodically, rather than clarifying and de-escalating. Also important was the question of the distribution de responsibility that was clarifying for both parties and for the mediator.
Conclusion: This very systematic approach is recommended for highly escalated conflicts well.

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meeting on 10 February 2010 - Quality Matrix

First, we have worked on a mediation case in which it came to making a firm driven mediation on. We have jointly developed a set of action alternatives and As always, highlights the role of the mediator.

in the second part of the evening Chris then presented the model of quality matrix. He vividly described his experiences while at the order the closure of a large orchestra mediation, which he had performed as a co-mediator with Anita by Hertel in the past week. In dialogue we then exchanged our personal experiences and different approaches to the clarification of tasks and approach to mediation.

contract clarification with the matrix quality:

- develop clarification of objectives (clarifying issues and target)
- define path to the goal
- stable framework for establish the method by actual target range queries
- ask the parties to assess how likely they are to achieve the desired goal-keeping.
- For estimates below 50% of goal clarification work.

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Overall, it was again an exciting evening. At our next meeting we will deepen the practice and the work I of this form of contract clarification on a practical case.

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Our meeting on 13 January 2010

first informed those who were at yesterday's meeting of the mediators' mediation project near dish, just above the results: first, the scale has been decided the other an analysis of responses from media lawyers from the ends and internal court mediation was presented.

During the other evening we worked on three specific Medaitionsfällen:
The first case went to affectionate Media settlers, the day stop even after the conclusion of mediation, the mediator in the form of emails to date. The concern of the mediator was to deal with this situation properly. The collegial consultation brought next to the reflection on the role of a mediator's recommendation, to ensure clarity, with different solutions to the situation were discussed.

The second case involved a blockade in mediation, ends of the media will not open and have secrets from each other, have presented those concerns but after each of the meetings of the mediator. In addition to specific recommendations for dealing with such situations (eg, metaphor, stories, provocative or surprising interventions, sometimes doing something completely different, ask what brought the clients to mediation today, what they like about the other, etc.) was also here primarily to clarify the extent to feel the mediator responsible for the results of mediation and has a distance to the clients.

was our third case, the concern of a mediator, to review their role in family mediation. This described us first examine the case and had to take it outside of the district court. The rest of us then expressed in a first round of our personal feelings and then called our current hypotheses and fantasies of what is heard. Thereafter, the protagonist again brought into the circle and gave the group feedback, which was helpful for them and what is not.

The evening was once again so exciting that we have almost an hour covered, without realizing it ...