Our Christmas Steffen (with delicious cakes, appetizers and good champagne) Renate us this time has brought a case from the business mediation. The theme was mediation between management and works council, with a focus on the delegate problem between the agent and principal. After a brief theoretical introduction to the conflict we have played the case as a role-playing. addition to the work there was also an occasion to celebrate:
Christoph has his certification as a teacher trainer and instructor for mediation by the Federation Mediation ROOF receive and also get his certificate MQ (for the matrix quality assurance in mediation). Congratulations!
For our next meeting is scheduled to test in a role play the professional order to clarify the MQ with laptop and beamer.
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